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Digital Branch Transformation - now open to all

Fintech Finance

The digital transformation and the diffusion of new technologies enabling the use of services either remotely or locally (in branches): this is a fundamental issue banks have to face to mantain customer relations and compete with other players.

This evolution aims to overcome the fragmentation of the different contact channels (branches, smartphones, tablets): from the so-called multi-channel approach to the omni-channel one, to provide an univocal and integrated online/offline customer experience.

On Fintech Finance Oliver Botti - Fincons Group's Head of International Business Development and Innovation and Giuliano Altamura - Fincons Group's Financial Services Business Unit Manager explain how system integrators can support bank transformation by providing innovative solutions.

Read the article on Fintech Finance website

Digital Branch Transformation - now open to all