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The risk of not delivering on digital

LinkedIn Article

In the insurance sector the gap between consumer experience reality and expectations is getting wider and wider. Giuliano Altamura, Financial Services Business Unit Manager at Fincons Group analyses the industry’s scenario and reveals the solutions insurance industry pioneers are adopting to help them keep apace in a multi-channel world.

Altamura highlights what measures insurers can take to provide consumers with a joined up multi-channel experience to achieve a full single customer view.



The risk of not delivering on digital