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Citadel Project: efficient, inclusive and citizen-centric digital public services

Press release

CITADEL is an Horizion 2020 research project funded by the European Commission focused on transforming the public sector to make more efficient, inclusive and citizen-centric digital public services that capture new or unsatisfied needs more quickly and satisfy them more effectively and in an inclusive way.

As system integrator, Fincons Group is partner of CITADEL together with other 11 partners from four different countries.

Started in October 2016, CITADEL is about halfway, and is progressing rapidly. Thus far, work has been focused on the analysis of the factors that facilitate PA’s becoming more efficient and citizen-centric, as well as on developing the framework that will put in place the ICT tools which will support that transformation, leading to the provision of better, inclusive and citizen-centric digital public services.

For more information about the project, read the press release.


Citadel Project: efficient, inclusive and citizen-centric digital public services