Discover how Tea Energia streamlined commission management and scaled its sales network using AMPPER, Fincons’ flexible platform for the utility sector.
The Challenge
Tea Energia, leading Italian multi-utility provider, needed to modernise the management of its commercial partner incentive plans, replacing a previous bespoke solution that required lengthy development and testing cycles. With a growing and varied sales network (agents, sub-agents, and key account managers), the company required a flexible, market-ready platform capable of adapting rapidly to regulatory and commercial changes, whilst integrating seamlessly with existing billing and CRM systems.
The Solution
Tea Energia selected AMPPER, Fincons Group’s solution for partner performance management, built to meet the needs of the energy and utilities sector. With over ten years of field-proven performance, AMPPER boasts a highly configurable engine that delivers precise, reliable commission calculations and is capable of handling complex, multilayered commission logic, from one-off fees to structured incentive plans without requiring custom IT development. Pre-built connectors enabled smooth integrationwith Tea Energia’s billing and CRM systems, reducing implementation friction. A dedicated partner portal gives the sales network transparent, real-time access to performance data, commission results, and incentive plan documentation. Throughout the project, the Fincons team provided not only technical expertise but also extensive process knowledge, helping Tea Energia optimise data quality and system configuration to support future scalability.
The Benefits
One year after go-live, all of Tea Energia’s expected outcomes had been achieved. The commission management process was formally standardised, enabling faster and more rigorous calculations within tight forecasting timelines and, despite significant growth in the sales network, operational structures remained unchanged, delivering scalability without increasing fixed costs. AMPPER significantly improved transparency with partners, strengthening trust and commercial relationships, and enabled a more tailored approach to individual agency partnerships, creating new opportunities for differentiated incentive strategies.
What made the real difference was the Fincons team, that understood our business and helped us build a system that will keep growing with us.
Elio Martinelli
Head of marketing and business development
at Tea Energia
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